English for sales

How To Do Effective Business Storytelling According To Former Prosecutor

By: TalaeraTalks on April 11, 2022

Think about your favorite childhood moment. What happened? Who was involved? What did you like about it? How did you feel? You can probably recall the event in great detail. Now think about what you did last Monday. I bet you are not really sure about what you ate, what you did, or who […]

Delight Your Customers With These Simple Communication Strategies

By: Tom Wells on March 21, 2021

In the world of customer success and sales, communication is the most critical skill when it comes to landing your dream job and for your talents to be appreciated by your team leader.

6 Popular Pitfalls for Poor Customer Success

By: Tom Wells on August 7, 2019

As a customer success manager, you form a crucial link between your users and the product. Your ability to give product demos, perform onboarding, resolve support issues or find upselling opportunities can significantly influence the churn rate and adoption rates at your company. And your success in the role depends on one thing more than […]

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How To Do Effective Business Storytelling According To Former Prosecutor

Delight Your Customers With These Simple Communication Strategies

6 Popular Pitfalls for Poor Customer Success

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