effective communication

This Is Why Your Tone in English Matters in Customer Success

By: TalaeraTalks on January 19, 2023

Imagine a customer reaching out to your company’s support team, frustrated after a recent purchase. They express their disappointment in the product and are seeking a resolution. How you as a support representative respond can make all the difference in their perception of your company. It is not just about what you say, but how […]

6 Powerful Interview Tips From Former Recruiter

By: Paola Pascual & Simon Kennell on March 28, 2022

From 9 to 5, Leon works at the largest business and employment-oriented social media platform as a Talent Attraction Partner and is involved in quite a few other exciting projects. He has several years of experience in human resources, talent acquisition, and employer branding, and he loves helping people achieve their goals through content creation […]

How Delegating Will Help You Grow And How To Do It Effectively

By: Paola Pascual & Simon Kennell on March 21, 2022

Delegating is an art. If you manage a team, you have probably either done it or should be doing it. It is a fundamental step in succeeding as a leader, as a team, and as a company. The question is – can you do it effectively? John Hunt, London Business School professor, stated that only […]

Does Your Accent Matter? Why You Should Focus On Cultural Awareness First

By: Paola Pascual & Simon Kennell on March 14, 2022

When Heather moved to Denmark, she learned to speak Danish fluently. She’s one of the most confident English speakers out there, but she soon realized that she lacked the confidence to raise her hand in meetings or stand up and present professional topics in Danish. When she had to speak Danish at work, she didn’t […]

13 Things We Learned On Effective Communication From Microsoft Senior Product Manager

By: Paola Pascual on November 24, 2021

Effective communication skills are a crucial aspect of most modern jobs, but if you are a manager of any kind, even more so. We met Nimrod Aldaag, Senior Product Manager at Microsoft, to discuss the role that communication plays in his day-to-day job. Read the interview notes and the full interview below to get his […]

Working With Indian Teams? Practical Guide To Communication In India

By: TalaeraTalks on October 25, 2021

India is the leading IT outsourcing country in the world, and many believe that the number of developers in India will soon overtake that in the United States. This means that if you work in the technology sector, chances are –you either work or will at some point work with people from India. While […]

How To Ask For Clarification Like A Native English Speaker

By: TalaeraTalks on September 28, 2021

Asking for clarification is something we need to do often at work, especially if we are not communicating in our main language. We frequently need to ask colleagues and potential clients to explain something or provide more information so that we have a clear understanding of what they are trying to convey. This situation […]

The 6 Communication Tips Everyone Working With Germans Should Know

By: Paola Pascual & Simon Kennell on September 14, 2021

Working with people across different cultures is an enriching experience, both from a personal and a professional perspective. But not understanding other cultures’ business etiquette and communication patterns can end up damaging your relationship with others. Play our new Talaera Talks episode, tag along, and read the tips below […]

What The Heck Is Paraphrasing? Might Be The Most Helpful Communication Skill

By: Paola Pascual on September 8, 2021

What the heck is paraphrasing? Well, it turns out it might be one of the most helpful communication skills you’ll learn for your professional life. It consists of rewriting paragraphs or sentences, using different words and structures, to convey the same message. Read how it can help you and how to do it.

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