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How To Have More Productive Conversations At Work

By: TalaeraTalks on June 27, 2023

In today’s fast-paced business world, it’s easy to get tangled up in miscommunication. A meeting that takes longer than planned, a team discussion that just doesn’t seem to go anywhere. We’ve all been there, haven’t we? These situations can be frustrating, and they eat up your precious time. In this post, we’ll be diving into […]

7 Quick Tips to Build Rapport in the Workplace

By: TalaeraTalks on February 15, 2023

If there is a skill that will help you develop mutual trust, friendship, and understanding, that is building rapport. This communication skill is crucial for anyone working with other humans, but particularly for professionals in sales, customer service, and leadership roles. In this post, we give you 7 quick tips that will help you build […]

The Art of Apologizing Effectively Across Cultures

By: TalaeraTalks on February 2, 2023

We all make mistakes. Nobody is perfect, and we all need to apologize at some point in our lives. Apologizing is important because it shows that you take responsibility for your actions and recognize that you have affected someone else negatively. However, apologizing helps repair damaged relationships, establish (and re-establish) trust, and reduce conflict. […]

This Is Why Your Tone in English Matters in Customer Success

By: TalaeraTalks on January 19, 2023

Imagine a customer reaching out to your company’s support team, frustrated after a recent purchase. They express their disappointment in the product and are seeking a resolution. How you as a support representative respond can make all the difference in their perception of your company. It is not just about what you say, but how […]

8 Effective Ways to Stick to New Habits

By: TalaeraTalks on January 3, 2023

New year, new me? The start of a new year is a time for fresh beginnings and the chance to turn over a new leaf. It’s no surprise, then, that New Year’s resolutions are so popular. According to a recent survey, approximately 45% of Americans make New Year’s resolutions each year. But as the weeks […]

14 Effective Tips to Give And Receive Peer Feedback

By: TalaeraTalks on December 5, 2022

Listen on Spotify Peer feedback, or the art of evaluating your colleague’s performance, has vast potential for change and improvement, but only if done correctly. Giving feedback to your peers can be a daunting task. How do you give criticism without coming across as negative or condescending? How do you give praise and sound genuine? […]

4 Fascinating Examples of Cultural Differences In the Workplace

By: TalaeraTalks on November 15, 2022

Listen to this episode on Spotify. If you work in a multicultural workplace, there may be situations where you think you understand something in one way and later realize that a colleague from a different culture understood it in a completely different way. In some cases, you may only find this out when a project […]

How To Unlock Self-Directed Learning According To L&D Expert

By: TalaeraTalks on November 8, 2022

Listen to this episode on Spotify, Apple Podcasts, Google Podcasts, or Buzzsprout. There is no one theory or model of adult learning that explains everything we know about adult learners, the contexts where learning takes place, and the process of learning itself. What we do have is a mosaic of theories, models, sets of […]

Spooky Halloween Idioms For Any Day Of The Year

By: TalaeraTalks on October 31, 2022

In this Halloween-themed post, we look at some spooky idioms that you can use for Halloween or any other day of the year. Le’ts start with a little story. Play the episode above and count all the idioms you can hear. Many organizations have a skeleton in the closet, and this Halloween story is about […]

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